"Are you warmer than you were this morning?" I ask Judy, who works at the laundry where I'm picking up my clothes. It's been in the low 20s all day and the shop has no heat.
She makes a face as she hauls my laundry bag up on the counter. "When I was little, I am always cold, even summer always cold, but now I am older," she grits her teeth, "it is worse!"
One year ago: Spring Looks Delicious
Two years ago: Normal
Three years ago: The Art of the Deal
Four years ago: Some People Shouldn't Be In Customer Service. Or In Public.