After a lot of texting back and forth trying to figure out the exact length of hanging hooks to buy, we finally decide to use video chat, whereupon we discover that I do not understand exactly what Katie needs or how she uses what seems to be a very simple shepherd’s hook.
It takes a few minutes, but eventually, patiently, she helps me grasp the concept enough to figure out how long the hanging hooks have to be so that she can use her shepherd’s hook to reach pieces hanging up high in the booth (she’s a lot shorter than me), and we end the call.
I grab the appropriate hanging hooks and start to walk out to the checkout when the guy who’s been helping me sees me leaving and asks, “Everything okay?”
“Well, I’m pretty sure my wife thinks I’m an idiot, but we worked it out,” I say, smiling.
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