"One of the girls in that group was a bitch," my co-worker says after my customer has left.
"Oh yeah?" I say in my most neutral tone.
"Yeah, I was working with her, not the one you worked with, and we didn't have her size, but when I apologized she was like, 'I wasn't going to buy it from you anyways, I just wanted to try it on and then I was going to buy it online.' So I just walked away from them and didn't come back."