Good With Faces

“Hey, how are you?” I say cheerfully to the woman coming into the stockroom behind me.

“Scott, I have to ask: do you even know my name?” she says.

“You're Sarah,” I reply seriously, “and if I’ve ever given you the impression that I don’t know your name, I am very sorry.”

I leave her with a confused expression on her face, but with a sinking feeling in my heart, knowing that if a few other people I work with had asked me that same question, the conversation would have gone very differently.