Saturday, July 20, 2019

The Service Industry

“No, man, you gotta put the phone number on there,” he says sternly to the older Asian man behind the counter at the laundry. He stabs the laundry ticket with his finger, and repeats, “Put it on there.”

“'Cause people, they need to get their stuff back,” he says, with a sweeping gesture to take in all the old articles of clothing people have left behind over the years that are hanging from the ceiling and stacked on the shelves (nevermind that I personally know, having gone to this same laundry for years, that the previous owner sold the shop to the current owner twenty years ago on the condition that he leave all of the very old lost items exactly as they were when he bought the shop).

Still, after that interaction has ended, I still feel kind of bad going up to the counter to drop off my laundry and saying to that same older Asian man, “Please have this ready for me by eight o’clock today."

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