Nulla dies sine linea. Four sentences every day. About whatever happened that day. Most of it's even true. Written by Scott Lee Williams
Monday, August 31, 2015
"Okay, here's what I'm going to need you to do," I say to the Time Warner representative, because I'm working on being more assertive. "You guys are going to comp us the week that we don't have service until you can get a technician out here."
"Of course sir," says the rep, without skipping a beat.
Caught off guard, I can only say, "Well, thank you," and wonder if I was too hard on him.